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We've surveyed the major frustrations that landlords have with property managers and found nine major issues. The major issues we've found is property managers have poor communicators, they're not vetting tenants properly or adequately. They're really slow at arranging repairs, and they only get one quote when they should get multiples.
Another thing is they tend to favor the tenants rather than favoring the landlord and looking after the property Well, not being proactive on maintenance, really slow at getting inspections done, even asking what should they do, when they should be doing their job not getting the right kind of rent increase, they need to be working on your side and finally not treating the property as their own.
So what's the solution? Our property managers are great communicators, they have a rigorous monitoring system to work out exactly when the lease is going to expire. They have an extensive database of trusted tradespeople to get the problems fixed right the first time and RPMs will undertake extensive reference checks and employment checks to make sure you're getting exactly the right tenant for your property.
Our property managers undertake rigorous routine inspections and will notify you of any preventative maintenance that needs to be done on the property. They have a high attention to detail RPMs work to maximize the rent and minimize the vacancy and will market your property really well.
Our property managers consider it a privilege to manage your property and will treat it with the highest priority. If you'd like to receive top quality property management then please call us today. fill in your details on the form or give us a call. We'd be delighted to help
Good communication between property managers, landlords and tenants is critical to a great working relationship and successful property management.
Top property managers are hard to find so we have hand selected and partnered with expert local property managers to take care of all aspects of your property investment and make the process hassle free. The difference between a slow property manager and a responsive one is like night and day, a responsive one makes everything possible.
Finding quality tenants, coordinating repairs, regular inspections and managing expectations are essential to ensuring your asset is cared for properly.
Our property management specialists review the current market conditions to help you optimise your rent return and realise the potential of your property asset.
This requires a skilful negotiator and communicator to help set the rent at an achievable level. Our managers will initiate rent reviews before the end of the lease period to keep rents up to date.
Having a vacant property is a dreaded scenario for property investors. Our specialist property managers provide you with advice on the appropriate rent to minimise vacancy.
Our partners vacancy rates are considerably lower than competitors and use dedicated processes to efficiently and proactively renew your tenants lease before expiry. They ensure properties are advertised for lease prior to tenant departure and establish good relationships with tenants to ensure co-operation with access for Open for Inspections.
Your property is advertised to a wide variety of tenants by using:
Our property managers complete a thorough reference check which includes:
Our property managers adopt the mantra of No Pay, No Stay. Tenants are required to use a direct debit process where rent is automatically drawn from their bank account.
We review arrears daily and have a follow up system to ensure rents are paid on time. A quick call to the tenant usually gets things on track, but if payment is not forthcoming after two weeks tenants are issued with a termination notice. Constant monitoring and personal contact with tenants generally prevent this situation from occurring.
To make your life easier our property managers can arrange to pay all your outgoings including insurance, rates, levies and repairs. At the end of the financial year, you are sent a summary of all income and expenditure to help keep your tax affairs on track.
Rental payments are paid fortnightly by electronic transfer and statements are sent monthly either by email or standard mail.
Property management is never set and forget. Our managers undertake regular inspections and provide detailed condition reports to ensure that your property is well looked after and routine maintenance is carried out. You receive a written report with detailed photos.
Ingoing and outgoing inspection reports are compiled so that there is no dispute with tenants about the original condition of the property.
Our property management service means you benefit from having one personal point of contact: A real-estate qualified professional trained to handle each and all aspects of managing your property. They are backed up by a full time inspection team using efficient process and systems to ensure you get the best service.
Please call us on 1300 655 615 or email us to find out how we can provide a top notch property manager for your property.
If you are considering changing property managers, it's easy and we can take of all the details for you.