"We didn't know where to start, we hadn't bought property in australia. We bought property overseas and knew the process there, but this is a very different market. So we felt we needed people who understood that.
When we started becoming serious about the search we began to realize that there was so much inventory that if we were doing the search ourselves we just didn't have access. It's just the way of the market. And that's when we realized we're definitely going to need a property buyer.
Munro was great and very diligent, always picks up the phone, always answers a text message. He's on it, once you appoint him he goes for it."
"We are overseas so we needed somebody on the ground in Australia to help up identify property. Also, we have always been looking for somebody to assist us as a buyers agent and unfortunately we have had some less than positive experiences before we found Propertybuyer and we were introduced to Rich."
"I can’t speak highly enough of Kevin, he is absolutely amazing. If you are buying a property, I think the first and most important thing is you want to be dealing with someone you trust - and Kevin Mason is exactly that."
"Well for me being a single women was quite challenging and i think some real estate agents find it difficult to communicate with a women. The main reason was that in 2016 I used a buyers agent and that was a great outcome. I probably looked at 20 homes with Matt and decided to use him again… he was like a lifeline to me. He communicated with the estate agents, he met all my needs, he was reassuring that everything was going to be okay and in addition to that he was incredibly approachable."
"In my second experience, it elevated all the stress and made the challenge of buying a home much easier. I felt understood and supported all the way along during the whole process."
"Having worked in the professional service environment, we knew and understood the value of engaging an expert. So we decided to engage with Propertybuyer based on three things. The reputation business had in the market, we understand that the business had won multiple awards within the industry, its media presence - I have listened to a number of Rich’s podcasts so you are well known within the industry. And obviously the accreditation behind that as well."
"I give you ten out of ten. I got an investment property with good return, I got a property with a reliable tenant. Yeah, so every box was ticked in the end, I couldn't ask for anything more."
"Rich said at the time, you know most people get a house between eight to twelve weeks, and I was having my doubts towards the end of last year that that was going to be me. But it all just worked and it was so smooth. So no, I couldn't fault the experience, couldn't fault working with Rich, and would recommend using him to anyone."
"It was excellent value for money. I had already been through the stress of selling over a period of months. So I had no stress with buying this place. Everything was taken care of. I'd say go for it. I've been raving about Propertybuyer ever since I've had this fabulous outcome."
"The best thing that I really enjoyed, and I saved a lot of money at the end, was the negotiation skills. If you like the property, what's the next step? How do you choose your lawyer? With the help of Propertybuyer you can make this tough decision, and know that it's the right decision, because you always bounce your idea back at your buyers' agent."
"He vetted the process for us to make it easier. So the ones that he knew, yep, this would be a goal for us, that's when he would let us know about it. But he did the inspections himself, did the valuations, and if it didn't meet our criteria or must-haves then he didn't waste our time. This is our first time buying a home in Sydney, it's kind of a different animal and you don't want to overlook anything because it can cost you in the long run."
"The buyers' agent that Propertybuyer put me in touch with, Kevin, knew a lot of people that helped the whole process go along. The property that that I ended up buying was very unique, and that caused some issues for financing. He had mortgage brokers and conveyancers at his fingertips, and pretty much everybody that he introduced me to throughout the process was very helpful. They're people that I'll stay in touch with and and continue working with throughout the future."
"Particularly for expats looking to buy, having those independent eyes and ears on the ground to go and look at properties for you, I felt that Matt really understood what our needs were in terms of the house. When he'd go to inspect a property, the feedback he gave us was very much in line with how it suited our taste and our requirements. It was a five-star process with propertybuyer. Everything from the initial discussions with matt to how quick he was to respond to our emails."
"It's important to do your own research and understand what you want from a property, so that you can give the agents a good brief. They're then able to do their best work. Certainly, it was good value for money in the end. We didn't overpay for the property in my opinion. We were able to leverage those relationships with the agencies. Ten out of ten. Yeah, very happy with it."
"Using Propertybuyer was a very positive experience. Kevin, our agent, was very informative, kept us up to date on all the properties that we'd made offers on. For us as a busy family, it gave us a point of contact for agents to contact in relation to properties that we'd made offers on, or which Kevin had looked at on our behalf. Kevin didn't push our limits. We had a budget and he stuck to that budget. Very clear in what we wanted and I think we ended up with a good result at the end of the day."