Good communication between property managers, landlords and tenants is critical to a great working relationship and successful property management.
Top property managers are hard to find so we have hand selected and partnered with expert local property managers to take care of all aspects of your property investment and make the process hassle free.
Finding quality tenants, coordinating repairs, regular inspections and managing expectations are essential to ensuring your asset is cared for properly.
Our property management specialists review the current market conditions to help you optimise your rent return and realise the potential of your property asset.
This requires a skillful negotiator and communicator to help set the rent at an achievable level. Our managers will initiate rent reviews before the end of the lease period to keep rents up to date.
Having a vacant property is a dreaded scenario for property investors. Our specialist property managers provide you with advice on what rent to set to minimise vacancy.
Our partners vacancy rates are considerably lower than competitors and use dedicated processes to efficiently and proactively renew your tenants lease before expiry. They ensure properties are advertised for lease prior to tenant departure and establish good relationships with tenants to ensure co-operation with access for Open for Inspections.
Your property is advertised to a wide variety of tenants by using:
Our property managers complete a thorough reference check which includes:
Our property managers adopt the mantra of No Pay, No Stay. Tenants are required to use a direct debit process where rent is automatically drawn from their bank account.
We review arrears daily and have a follow up system to ensure rents are paid on time. A quick call to the tenant usually gets things on track, but if payment is not forthcoming after two weeks tenants are issued with a termination notice. Constant monitoring and personal contact with tenants generally prevents this situation from occurring.
To make your life easier our property managers can arrange to pay all your outgoings including insurance, rates, levies and repairs. At the end of the financial year you are sent a summary of all income and expenditure to help keep your tax affairs on track.
Rental payments are paid fortnightly by electronic transfer and statements are sent monthly either by email or standard mail.
Property management is never set and forget. Our managers undertake regular inspections and provide detailed condition reports to ensure that your property is well looked after and routine maintenance is carried out. You receive a written report with detailed photos.
Ingoing and outgoing inspection reports are compiled so that there is no dispute with tenants about the original condition of the property.
Our property management service means you benefit from having one personal point of contact: A real-estate qualified professional trained to handle each and all aspects of managing your property. They are backed up by a full time inspection team using efficient process and systems to ensure you get the best service.
Please call us on 1300 655 615 or email us to find out how we can provide a top notch property manager for your property.
If you are considering changing property managers, it's easy and we can take of all the details for you.
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Step 1 – Tell us your requirements in the short Property Brief to be matched with one of our expert buyers’ agents who specialise in that area. Once you’ve hit send, we will review the Brief and arrange a consultation to discuss your details and the next steps. Please note the first consultation is obligation free.